Why can't I copy/paste on the Smartphone?
The Windows Mobile Smartphone platform does not support copy/paste in its user interface. Our software is not written to preclude the use of copy/paste. We recommend Vito Copy/Paste for Smartphone to...
Installation failure on Windows Mobile devices
...bile installation failures: http://blogs.msdn.com/windowsmobile/archive/2005/11/29/497981.aspx To s...
Windows Mobile 6 Compatibility
All of our Windows Mobile software is written to be completely compatible with Windows Mobile 5 and 6. We both use and test the following software on Windows Mobile 6 daily: Pocket Informant 8 (Pock...
What is Virtual Memory and how does it affect me?
...it. In the not so distant future, we will likely adopt changes in the platform (like we did with CE6) that expand the VM range so that this isn’t an issue anymore. Right now, we have to work w...
Audio Format support
...i-Rate (AMR) is an format optimized for speech encoding. It is the most popular format designed for mobile devices and was adopted as the standard speech codec by 3GPP in October 1998 and is now wid...
I am getting a Java error when I try to purchase
...ngo Commerce Engine for our hosted store because of the many benefits that working with the largest mobile store operator brings for our users. Their uptime is very high and we rarely see outages. How...
Pocket Informant for Android Sync
Like the iOS and Blackberry versions, Pocket Informant for Android can sync tasks to Toodledo.com. This is configured in Pocket Informant settings > Synchronization > Toodledo. Toodledo can ...
APN Settings
Note2Self for BlackBerry requires an internet connection to send its data. As such you're APN info should be set. UK Vodafone APN: Internet Username: web Password: web Bell Mobility Sprint Nextel
...
Pocket Informant for Blackberry Sync Options
There are several options to sync data to Pocket Informant for Blackberry. Pocket Informant can sync to the native blackberry databases (Pocket Informant settings > Sync > Local Sync). This...
Can't sync Journal via Activesync 4.5 [JournalSync]
There are a couple reasons why the Journal option won't show up in ActiveSync. One could be permissions if for some reason you don't have permissions to register ActiveSync COM objects. Why that w...
Crash Logs for iPhone Apps
Sometimes if you have a crash we cannot duplicate we can get the crash logs of our apps from you. iPhone crash logs are copied to the following directories on the user's computer by iTunes during syn...
How do I sync to my desktop?
...utlook Users: Microsoft Outlook Tasks, Calendar and Notes (PI version 2) WDS is available in 32 and 64 bit versions, to correspond with the version of Outlook you have installed. 32 Bit Outlook 64 B...
What can I do when Pocket Informant crashes on startup?
The most common reason for Pocket Informant crashing at startup is due to a bug or calendar data that Pocket Informant is not handling properly. We strive for perfection in all of our code, but unfor...
How to get Console Logs for some crash reports
Crash logs tell us where the application crashed while the console will give us the actual error message printed at the time of the crash. Usually the crash log is all we need, but sometimes the locat...
I cannot get Sync to connect
Most issues with Desktop Sync are due to the complexity of Windows Networking, Firewalls, and application firewalls designed to keep Windows computers protected. We have found that 9 out of 10 tim...
0x80004005: Unspecified error after sync
An 0x80004005:: Unspecified error indicated WDS is not able to access the Outlook objects. This can be due to a user permission or Outlook installation error, but more likely is a result of an Ant...
Using the WDS 2.x Sync Client with PI 1.68 and older
First please consider updating the latest release of PI so that you have access to the most current features and bug fixes. Also you will be able to benefit from the latest support information. If y...