Coupon code expired
...ou have tried to purchase a copy of our software with a coupon code attached and you are getting an error, please let us know via Support Request. Some coupons are designed to expire for promotional...
- I am getting a Java error when I try to purchase
...our users. Their uptime is very high and we rarely see outages. However occasionally you may see an error and if this happens please contact support and try again a little later or visit one of our ot...
- Today/Home Screen does not show new email for FlexMail
FlexMail is a unique application that shows email both for Pocket Outlook originating email such as ActiveSync, SMS and Hotmail as well as its own native database stores for IMAP and POP3. The Today...
- How do I turn on Logging?
Logging within FlexMail allows us to see the commands FlexMail sends to the server and the responses (but no email content). If FlexMail is performing incorrectly we can use the log to see the context...
- I get an 0xC0000005 error, what can I do?
The 0xC0000005 error means that some crash occurred within FlexMail and FlexMail caught the error and is reporting it to you. It usually occurs with an email with a malformed MIME or TNEF section. How...
- How to add custom MAPI accounts to FlexMail 4?
If you have a custom MAPI account (apart from SMS, MMS, ActiveSync and Hotmail) to add to FlexMail you need to use a following registry tweak. If you add a string value named AddMAPI to [HKEY_CURRENT...
- How do I tell FlexMail what folders to sync or how much email to download?
FlexMail lets you choose what folders to sync and how each folder syncs. Simply tap/hold on the Account name in the Folders list for Pocket PC or select an account and then press the right Menu Soft k...
- SMS does not send in FlexMail
In some quite rare cases with the latest FlexMail 2007 release you may still encounter some SMS/Text Message sending issues. We have found that the cause of the issue is usually a background Window...
- My Today/Home screen is not showing my FlexMail email counts
Windows Mobile is built with its own email subsystem for ActiveSync/SMS/Hotmail that is used by Pocket Outlook Messaging called MAPI. While FlexMail can read and support these message types it does...
- What is PUSH email and what does FlexMail support?
Here is the best description of what PUSH email is: http://en.wikipedia.org/wiki/Push_email Basically it is the ability of the server and client to work together so that as new email comes in they im...
- How to get I GMail POP3 to only download new/recent email?
Google and WebIS recommend using IMAP instead of POP3 with a GMail account. Using the normal POP3 settings to only download recent email will not work with GMail because of its non-standard POP3 ...
- My TyTN II won't go to sleep with FlexMail running
...les. The TyTN II (and possibly the AT&T Tilt though we have not had reports on it) seems to have an error in its network driver that does not properly handle this power down scenario. Until HTC come...
- I deleted a bunch of email but the databases are still large
FlexMail uses the native database system of your device. On Windows Mobile 2003 it is CEDB and on Windows Mobile 5/6 it is EDB. These database are very fast and designed for mobile use. However we d...
- Why should I not install these specific apps on a Storage Card?
...ge card is not there. Usually this file handle business is not an issue because the apps check for errors from file handles and behave accordingly. Occasionally however if the system is expecting the...
- FlexMail Command Line Parameters
...nbox opened you can use a new command line parameter "-sms". No additional parameters are required: flexmail.exe -sms
- GMail IMAP Issues
FlexMail 2007 and 4 are fully compatible with GMail IMAP. However the IMAP support on GMail has a few issues that occur on all platforms. Sometimes a deleted message comes back as undeleted Sometimes...
- I cannot edit a Draft
If you save a Draft outside of FlexMail in an IMAP account, FlexMail is not currently able to recognize it as a draft for editing and subsequent sending. This feature will arrive in a future update.
- How do I sync my Sent Mail folder?
The answer depends on what kind of account you are using. ActiveSync/HotMail ActiveSync simply does not sync "Sent Mail". This is a limitation of ActiveSync. It may be fixed in future ActiveSync impl...
- Information about Gmail accounts
This article explains some aspects of Gmail account usage with FlexMail and on multiple computers. First of all, about IDLE: Gmail gives a limited IDLE support. FlexMail (as any other email client) w...
- Domain Field Setting
...ing that a bracketed IP [192.168.0.1] if that's easily obtainable. Worst case, use something like "flexmail.local", which is at least syntactically valid, although not 100% correct.