How to backup Category, Settings and other Pocket Informant data before an upgrade or restore
This set of instructions is only for Pocket Informant for BlackBerry versions 1.00, 1.01, and 1.02. Use the BlackBerry Desktop Manager to: 1. Backup PI.Setting and PI.Lookup 2. Update Pocket Informa...
- How do I access my sync logs so I can help figure out sync issues?
Synching is an inexact science in many ways because not everything has a direct match. However we have made every attempt to make as perfect a sync as possible between Google, Toodledo and Pocket Info...
- What can I do when Pocket Informant crashes on startup?
...et Informant during synching. To get the information we need open the "Backup/Restore" section in settings which should be on screen immediately after the second consecutive crash. Turn on the servi...
- Crash on Startup
...corruption issue, the good news is that we make a backup before the upgrade so you're all right. O...ownload your backup: First, get back to the main settings screen Go to "Backup/Restore" and turn on...
- Correct Time is not resetting my appointments correctly
Correct Time is designed to adjust appointment times based on changes to the HOME time zone settings. It will not correct make adjustments when changing from the HOME to VISITING time zones in your W...
- Pocket Informant for Android Sync
...ocket Informant for Android can sync tasks to Toodledo.com. This is configured in Pocket Informant settings > Synchronization > Toodledo. Toodledo can sync to a number of desktop systems: W...
- APN Settings
Note2Self for BlackBerry requires an internet connection to send its data. As such you're APN info should be set. UK Vodafone APN: Internet Username: web Password: web Bell Mobility Sprint Nextel
...
- PocketInformant shows "Not all events synchronized" message
...the top of the window disappears) If this does not help, please try to do instead of step #1 a full backup, then hard reset, then restore device and then clean all databases with name starting with PI...
- How to backup all PI data and transfer it to the new device
You can backup all PI data using Desktop Manager. Open Backup/Restore section there, select Advanced and then backup all databases with names starting with "PI.". Then you can use this backup file to ...
- RIM Desktop Manager returns "Cannot find database" error when syncing with PI Sync add-in
This is a known problem with some Desktop Manager versions. They do not clean up after calling add-ins and the next time our sync add-in tries to access standard Desktop Manager access interface it ge...
- Pocket Informant for Blackberry Sync Options
... for Blackberry. Pocket Informant can sync to the native blackberry databases (Pocket Informant settings > Sync > Local Sync). This is helpful if your device is already syncing to another s...
- Crash Logs for iPhone Apps
Sometimes if you have a crash we cannot duplicate we can get the crash logs of our apps from you. iPhone crash logs are copied to the following directories on the user's computer by iTunes during syn...
- Is it possible to sync with the built-in calendar on my device
If you are running iOS 4 or higher, Pocket Informant is able to display events and calendars on the built-in calendar. This is an optional feature - you can choose to show or hide iOS events from Poc...
- Some of my appointments are an hour off
Solution: Go to Settings->General->Date & Time->Set Automatically and turn it off. Background: Pocket Informant 1.02 and below use the native timezone of your device to display appointments....
- Google Sync: Cannot access Calendar
... "Remember the Milk" calendar. The subscription must be completely removed from the Google Calendar settings page via your desktop browser. We have many reports of users who have previously removed R...
- How to best help figure out any issues with sync
1) Settings->Help->Logging->Clear Log 2) Settings->Advanced->Logging->Sync Logging 3) Reproduce the sync issue 4) Settings->Help->Logging->Send Log - please provide a descri...
- Google Sync times out or freezes
...00% of the time for those affected by this issue. To perform a reset sync, go to Pocket Informant settings > Sync > Google Calendar, and press the reset sync button. Pocket Informant 2.0 is...
- Using iOS calendar support, events added in Pocket Infomrant don't appear in the iOS calendar or sync
... one configured to sync to your desktop. You can change the default calendar in Pocket Informant settings > General Settings > Manage Calendars. If you're using iOS calendar support, you can...
- 2.0: Sync is disabled after upgrade
Summary: Pocket Informant 2.0 introduces several exciting new features and fixes. In order to take full advantage of many of these improvements, it is necessary to do a “reset sync” with ...
- iOS 5 Application Badge does not show
When running on iOS 5 you may experience the Pocket Informant "App Badge" not displaying any information. To allow application badges to display you want to open the iOS Settings application, then Not...