How to backup Category, Settings and other Pocket Informant data before an upgrade or restore
This set of instructions is only for Pocket Informant for BlackBerry versions 1.00, 1.01, and 1.02. Use the BlackBerry Desktop Manager to: 1. Backup PI.Setting and PI.Lookup 2. Update Pocket Informa...
PocketInformant shows "Not all events synchronized" message
...the top of the window disappears) If this does not help, please try to do instead of step #1 a full backup, then hard reset, then restore device and then clean all databases with name starting with PI...
How to backup all PI data and transfer it to the new device
You can backup all PI data using Desktop Manager. Open Backup/Restore section there, select Advanced and then backup all databases with names starting with "PI.". Then you can use this backup file to ...
How to backup all settings and data
..."Export" and choose a place to save the resulting file. Then follow the rest of the instructions to backup the data. Then all Pocket Informant users should backup the WebIS home folder located in \...
How do I access my sync logs so I can help figure out sync issues?
Synching is an inexact science in many ways because not everything has a direct match. However we have made every attempt to make as perfect a sync as possible between Google, Toodledo and Pocket Info...
What can I do when Pocket Informant crashes on startup?
The most common reason for Pocket Informant crashing at startup is due to a bug or calendar data that Pocket Informant is not handling properly. We strive for perfection in all of our code, but unfor...
How to move from Pocket Informant Lite to Pocket Informant full
Moving from Pocket Informant Lite to Pocket Informant full is simple and easy. First make sure you have a home network and a desktop computer. Open Pocket Informant Lite. Navigate to the Settings tab...
Crash on Startup
...able to turn then back on. Now if its a database corruption issue, the good news is that we make a backup before the upgrade so you're all right. Once you see that message saying that Pocket Inform...
WDS Error 0x800702e4:: The requested operation requires elevation
...any Outlook-related security prompt from your PC? Is
there any Outlook add on installed (such as a backup add-on )?