Where can I get the latest Franklin Covey Plan Plus for Outlook 5 Sync for Pocket Informant?
...rmant is available here: http://download.pocketinformant.com/8/FC/PocketInformant8.02_FranklinCoveyPPO50Setup.exe
- Coupon code expired
If you have tried to purchase a copy of our software with a coupon code attached and you are getting an error, please let us know via Support Request. Some coupons are designed to expire for promoti...
- I am getting a Java error when I try to purchase
WebIS uses the Handango Commerce Engine for our hosted store because of the many benefits that working with the largest mobile store operator brings for our users. Their uptime is very high and we rar...
- Correct Time is not resetting my appointments correctly
Correct Time is designed to adjust appointment times based on changes to the HOME time zone settings. It will not correct make adjustments when changing from the HOME to VISITING time zones in your W...
- How do I turn on Logging?
Logging within FlexMail allows us to see the commands FlexMail sends to the server and the responses (but no email content). If FlexMail is performing incorrectly we can use the log to see the context...
- I get an 0xC0000005 error, what can I do?
The 0xC0000005 error means that some crash occurred within FlexMail and FlexMail caught the error and is reporting it to you. It usually occurs with an email with a malformed MIME or TNEF section. How...
- My Today/Home screen is not showing my FlexMail email counts
Windows Mobile is built with its own email subsystem for ActiveSync/SMS/Hotmail that is used by Pocket Outlook Messaging called MAPI. While FlexMail can read and support these message types it does...
- What is PUSH email and what does FlexMail support?
Here is the best description of what PUSH email is: http://en.wikipedia.org/wiki/Push_email Basically it is the ability of the server and client to work together so that as new email comes in they im...
- My TyTN II won't go to sleep with FlexMail running
If you are using IMAP IDLE and the TyTN II you may want to disable IDLE. Windows Mobile 5 and 6 have the ability for an application like Messaging or FlexMail to connect to the internet and mark a co...
- GMail IMAP Issues
FlexMail 2007 and 4 are fully compatible with GMail IMAP. However the IMAP support on GMail has a few issues that occur on all platforms. Sometimes a deleted message comes back as undeleted Sometimes...
- How do I sync my Sent Mail folder?
The answer depends on what kind of account you are using. ActiveSync/HotMail ActiveSync simply does not sync "Sent Mail". This is a limitation of ActiveSync. It may be fixed in future ActiveSync impl...
- Information about Gmail accounts
This article explains some aspects of Gmail account usage with FlexMail and on multiple computers. First of all, about IDLE: Gmail gives a limited IDLE support. FlexMail (as any other email client) w...
- FlexMail Storages Structure
FlexMail storages are standard EDB (CEDB before WM5) database volumes. Storage can use either single database volume or multiple volumes (when "Store Externally" is enabled for the storage or when ...
- How FlexMail works with IMAP IDLE?
What is IDLE and how FlexMail works with it? FlexMail supports IMAP protocol's IDLE mode. In this mode FlexMail stays connected with an IMAP server after synchronization ends (one connection remains a...
- Use Multiple Signatures for "My Text" like feature
FlexMail 4 brings multiple signature support which can be assigned as defaults per account, but it can also be used as a "My Text"-like feature. Simply create as many My Text snippets as you wish in...
- Licensing
Our licensing is simple. Look at the legalese to see the final word on the matter, but the simple version is this. We license per person/email address. If you have 5 PDAs - your copy of Pocket Informa...
- Why can't I copy/paste on the Smartphone?
The Windows Mobile Smartphone platform does not support copy/paste in its user interface. Our software is not written to preclude the use of copy/paste. We recommend Vito Copy/Paste for Smartphone to...
- Do you support TrueVGA?
Our software is written in a resolution independent and DPI independent way, but for bitmaps and some font defaults we have to make assumptions on the devices available. As such we do not support True...
- Installation failure on Windows Mobile devices
I found this great article at Microsoft detailing Windows Mobile installation failures: http://blogs.msdn.com/windowsmobile/archive/2005/11/29/497981.aspx To sum it up first run the install again and...
- What is Virtual Memory and how does it affect me?
This is a question best answered by a highly technical two part blog post by a Microsoft engineer. http://blogs.msdn.com/hegenderfer/archive/2007/08/31/slaying-the-virtual-memory-monster.aspx http:/...