Where can I get the latest Franklin Covey Plan Plus for Outlook 5 Sync for Pocket Informant?
...rmant is available here: http://download.pocketinformant.com/8/FC/PocketInformant8.02_FranklinCoveyPPO50Setup.exe
- Coupon code expired
If you have tried to purchase a copy of our software with a coupon code attached and you are getting an error, please let us know via Support Request. Some coupons are designed to expire for promoti...
- I am getting a Java error when I try to purchase
WebIS uses the Handango Commerce Engine for our hosted store because of the many benefits that working with the largest mobile store operator brings for our users. Their uptime is very high and we rar...
- Correct Time is not resetting my appointments correctly
Correct Time is designed to adjust appointment times based on changes to the HOME time zone settings. It will not correct make adjustments when changing from the HOME to VISITING time zones in your W...
- Why can't I copy/paste on the Smartphone?
The Windows Mobile Smartphone platform does not support copy/paste in its user interface. Our software is not written to preclude the use of copy/paste. We recommend Vito Copy/Paste for Smartphone to...
- Do you support TrueVGA?
Our software is written in a resolution independent and DPI independent way, but for bitmaps and some font defaults we have to make assumptions on the devices available. As such we do not support True...
- Installation failure on Windows Mobile devices
I found this great article at Microsoft detailing Windows Mobile installation failures: http://blogs.msdn.com/windowsmobile/archive/2005/11/29/497981.aspx To sum it up first run the install again and...
- What is Virtual Memory and how does it affect me?
This is a question best answered by a highly technical two part blog post by a Microsoft engineer. http://blogs.msdn.com/hegenderfer/archive/2007/08/31/slaying-the-virtual-memory-monster.aspx http:/...
- Audio Format support
Note2Self for BlackBerry supports PCM and AMR which are native formats supported by the BlackBerry device. Pulse-code modulation (PCM) audio is equivalent to an uncompressed WAV file and can create ...
- I cannot select PCM as an audio format
Note2Self uses the audio-encoders which are built-in to the BlackBerry OS itself. CDMA BlackBerries do not support PCM, and only AMR is available to be selected.
- Where is my Note2Self log file stored on the Blackberry
Note2Self creates a log file. If you encounter an issue, support may ask for the log file. The log will be located in the device's home/user/Note2Self/ folder.
- Logging is not available
Some 4.2 devices still can have no file support. So we try to open file connection and if it fails, the setting gets disabled.
- Not all PIM items (contacts, events, tasks) get synced with Pocket Informant
There can be several reasons why you do not see all your PIM items in PI. 1. Sync is not finished If you see small hourglass icon at the top of the screen it means that PI is still syncing your data. ...
- Problems with syncing recurrent tasks with Outlook
BlackBerry Desktop Manager has very limited support for recurrent tasks. For example, recurring tasks created on BlackBerry do not get synced to the desktop. And there is no difference between recurre...
- Why application takes only 1/3rd of the screen on BlackBerry Storm and keyboard does not hide?
This article is common for all WebIS products which support Blackberry Storm. If you've installed a special version of one of our products intended to run on Blackberry Storm, but when you launch it ...
- How to create custom icons
Pocket Informant for BlackBerry 2.0 supports custom icons that you can use. To do so you will need to prepare 3 different copies of the icon you want to add in png format. The file names must be prec...
- Possible work around for customers with DST issues
Link provided by customer to support: http://forum.xda-developers.com/showthread.php?p=2872627#post2872627
- Note2Self does not support voice emails over 10MB in size
With version 1.0, 1.10, 1.11, and 1.12 Note2Self will attempt to send an email no matter the size, but it may crash in doing so. Note2Self 2.0 comes with a built-in web server that lets you get arou...
- How do I access my sync logs so I can help figure out sync issues?
Synching is an inexact science in many ways because not everything has a direct match. However we have made every attempt to make as perfect a sync as possible between Google, Toodledo and Pocket Info...
- How do I sync to my desktop?
Pocket Informant for iPhone syncs calendar events to Google Calendar and tasks via Toodledo. We provide support and help for synching Pocket Informant to these services. We cannot provide support for ...