How do I sync to my desktop?
Pocket Informant for iPhone syncs calendar events to Google Calendar and tasks via Toodledo. We provide support and help for synching Pocket Informant to these services. We cannot provide support for synching Outlook/iCal/Entourage/Lotus to these services. We also have a direct Desktop Sync solu ...
- When choosing a map location or address book entry for maps, the view shakes
When choosing a new map location either by an entry or by an address book selection, if the view shakes it means that Pocket Informant is receiving zero results from Google. We are using Google as our data-source and every request you enter goes through Google's search system verbatim as you typ ...
- How to best help figure out any issues with sync
1) Settings->Help->Logging->Clear Log 2) Settings->Advanced->Logging->Sync Logging 3) Reproduce the sync issue 4) Settings->Help->Logging->Send Log - please provide a description or link to forum post or something to help us know what to look for.
- Google Sync: Cannot access Calendar
This error message occurs when the Google Calendar API servers could not respond to a Pocket Informant request within 15 seconds. This usually occurs when Google's servers are being hammered or due to issues with specific calendars on your account. According to Google engineers the primary cause ...
- Public Beta of Desktop Sync Expired
Public Betas of WebIS Desktop Sync (WDS) contain hard expiration dates which cause expiration no matter if the application has been paid for or not. We will always provide new releases of WDS which will extend or at some point remove the expiration date. The reason for the expiration date is tha ...
- Alarms may not sync or alarm changes will not sync
If you are synching to Google Calendar in some cases alarms will not sync. Furthermore in all cases if you change or delete an alarm within Google Calendar's web interface that alarm change will not sync down to Pocket Informant. In both cases the fault lies with Google Calendar. Pocket Inform ...
- Known Issues (this topic is closed)
The known issues list is closed at this time.
- I receive an error message while syncing to Google Calendar about an illegal time specificied 2592900 secons"
Note: This issue is fixed in all recent versions of Pocket Informant. This issue only existed in early versions. Google Calendar alarms are limited by Google to 4 weeks (28 days) in advance of the event. This message indicated there is an event(s) with alarms in Pocket Informant greater than th ...
- Google Sync Servers are busy - Try again in 5 minutes.
You may receive this error when syncing with Google since December of 2009. This error occurs when Google's servers respond with a "Server Error" message. In the past we have seen this error occur for a few days after we release an upgrade but in more recent times this error has been more common ...
- Why can't I remove or rename the "Internal Task Calendar"?
The default task calendar is a virtual calendar that only exists as a way to assign tasks to "no calendar". It is essentially the "No calendar" calendar. It cannot be renamed, it cannot be deleted. It doesn't really exist.
- TextExpander support not working or only using default snippets
Version 1.2 adds Text Expander integration. However you may find only default snippets working and your Text Expander preferences not being followed. To fix this, "Share Snippets" must be enabled in TextExpander touch for a user's snippets to be accessible to other applications.
- Push Alarms - Limitations and Information
What are Push Alarms? Push Alarms are one way how Pocket Informant can provide alarms for events and To Dos to your iPhone. Push Alarms can have a sound associated to them that you configure and when they arrive you can view the item the alarm is for. They are a great way to use Pocket Informant ...
- Crash on Startup
There are three potential reasons for Pocket Informant to crash on startup: Corrupted Database Upgrade error Push Notification Generation occurring before upgrade is done All three of these issues we believe are fixed in 1.11 which has been submitted to Apple. Most reports we've seen with start ...
- Sports Calendars will not show up or sync
Google Calendar has recently added sports team calendars to their list of calendars available to add to your account, allowing you to view dates and times of scheduled games. Unfortunately Google has decided to not allow any third party clients to access the Sports teams. Here is the Google thre ...
- What can I do when Pocket Informant crashes on startup?
The most common reason for Pocket Informant crashing at startup is due to a bug or calendar data that Pocket Informant is not handling properly. We strive for perfection in all of our code, but unfortunately some specific cases are not properly handled. Pocket Informant 1.02 and above provide a ...
- How to get Console Logs for some crash reports
Crash logs tell us where the application crashed while the console will give us the actual error message printed at the time of the crash. Usually the crash log is all we need, but sometimes the location of the crash is too general so we need the console. To get the iPhone OS Console we use the ...
- How do I access my sync logs so I can help figure out sync issues?
Synching is an inexact science in many ways because not everything has a direct match. However we have made every attempt to make as perfect a sync as possible between Google, Toodledo and Pocket Informant. What complicates things is that recurring appointment data specifically can have almost l ...
- How do I enable alarms in Pocket Informant for iPhone 2.x
Currently, the iPhone does not allow developers to use background processes. Therefore, to fire alarms on the iPhone, you can leverage Google Calendar in one of two ways: 1.You can set your Google Calendar account to send SMS text messages for alarms. Any alarms you set on events in Pocket Infor ...
- gSyncIt - How to setup Outlook to Google Calendar with Categories
Here is a PDF guide from one of our users that describes how to setup gSyncIt to sync Outlook up to Google Calendar with a Category to Calendar mapping and much more.
- Some of my appointments are an hour off
Solution: Go to Settings->General->Date & Time->Set Automatically and turn it off. Background: Pocket Informant 1.02 and below use the native timezone of your device to display appointments. All appointments are stored internally in GMT, but we then display the appointments in your iPho ...
Desktop Outlook Sync (15)
